Where to Apply

We contract with a private company, CGI Group, Inc. to help us process visa applications. You can make an appointment, and obtain other information on the application process, at their website,www.ustraveldocs.com/my.

Many questions can be answered by our visa processing contractor, either through their website, or contact them at:

Phone: 03-2788 5000 (within Malaysia)
(214) 571-1600 (within the U.S. – 7pm to 7am EST)
E-Mail: support-malaysia@ustraveldocs.com
Internet Chat: http://www.ustraveldocs.com/my/my-main-chat.html

Agents are available Monday – Friday from 8:00am to 8:00pm Malaysia time, except for Malaysian and U.S. holidays.