Passport Services

On March 19, 2020, the State Department issued a Global Level 4 Health Advisory – Do Not Travel. The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period. U.S. citizens who live abroad should avoid all international travel.  Many countries are experiencing COVID-19 outbreaks and implementing travel restrictions and mandatory quarantines, closing borders, and prohibiting non-citizens from entry with little advance notice.  Airlines have cancelled many international flights and several cruise operators have suspended operations or cancelled trips.  If you choose to travel internationally, your travel plans may be severely disrupted, and you may be forced to remain outside of the United States for an indefinite time frame.  For additional information, please see the full Travel Advisory.

The U.S. Embassy Kuala Lumpur has cancelled consular appointments from March 17, 2020, onward.  We will resume routine services as soon as possible, but are unable to provide a specific date at this time.  If you are a U.S. citizen with an urgent need for service, please contact us at KLACS@state.gov, but please know that we are extraordinarily limited in what we can provide.  More information on COVID-19 in Malaysia can be found here.

Important Notice:  Applicants coming to the Consular Section of the U.S. Embassy cannot bring large personal electronic devices to the Embassy. Those items include but are not limited to: laptops, iPads, and other tablet devices, or handheld gaming devices.  Effective immediately, the Embassy Local Guard Force cannot store laptops and large electronic devices for customers. Please make arrangements to leave large devices elsewhere before arriving at the U.S. Embassy to avoid inconveniences. 

Save time. Complete and print your passport application form before coming to the Embassy.

The U.S. Embassy in Kuala Lumpur requires appointments for all routine passport services. Please bring your appointment confirmation sheet, and arrive at the Embassy 15 minutes before your appointment time. You may make an appointment using our ACS Appointment System website.

All applicants for U.S passports must apply in person. The Consular Section can neither receive passport applications nor return passports by mail. Please do not mail your application to a passport agency in the U.S. Please schedule a different appointment for each person renewing their passport.

Adult Renewals. Adults who have previously held a full-validity adult passport may book an appointment using our online service and complete form DS-82 (PDF 88.5KB). On the day of your appointment, come to the Embassy with:

  1. A signed and completed application
  2. Your current passport and one photocopy of the biographic page
  3. One (1) valid passport photo
  4. Payment (U.S. Dollars, Malaysian Ringgit or by credit card – Master Card, Visa Card, or American Express)
  5. You should take a queue number and wait to be called for processing
  6. We will return your current passport to you at the end of the appointment

Child/Minor Renewals. For children and minors under the age of 16, both parents should be present at the Embassy during the application appointment. Book an appointment using our online service. On the day of your appointment, come to the Embassy with:

  1. A completed but unsigned form DS-11 (PDF 97KB)
  2. Passports (for the child and both parents) along with a copy of each biographic page for each passport
  3. One (1) valid passport photo
  4. An original or a copy of the child’s birth certificate
  5. Payment (U.S Dollars, Malaysian RInggit or by credit card – Master Card, Visa Card, or American Express)
  6. Inside the waiting room, you should take a queue number and wait to be called for processing. Your child’s current passport will be returned to you at the end of the appointment. If one of the parents cannot be present at the same time, the applying parent should present an original signed and notarized DS-3053 (PDF 51KB) along with an attached copy of the non-present parent’s identification used in the DS-3053. (This must be notarized by a licensed notary public in the United States or at a U.S. Embassy or Consulate abroad. Malaysian notaries are not accepted.)

First Time Adult Passports. For individuals 16 years or older applying for their first full validity passport. Minors under the age of 18 should be accompanied by at least one parent. Book an appointment using our online service. On the day of your appointment, come to the Embassy with:

  1. A completed but unsigned form DS-11 (PDF 97KB)
  2. Your current passport and one photocopy of the biographic page
  3. One (1) valid passport photo
  4. Payment (U.S. Dollars, Malaysian Ringgit or by credit card – Master Card, Visa Card, or American Express)
  5. You should take a queue number and wait to be called for processing. We will return your current passport to you at the end of the appointment.

Limited Validity Passports
Limited validity passports valid for no more than one year may be issued under special circumstances at the discretion of the Consular Officer, usually within one business day. The validity of U.S. passports cannot be extended. U.S. citizens who hold limited validity passports are encouraged to obtain a full validity passport at their earliest possible convenience to avoid getting caught in a situation that requires them to travel at very short notice.

Processing Time
U.S. passports are issued in the United States even though applications are accepted and approved here at the Embassy in Kuala Lumpur. The processing time for applications submitted and approved at this office is typically ten days to two weeks. When the new passport is collected, applicants must submit their current passport to be cancelled. The cancelled passport will then be returned with the new passport. Applicants must be able to pick up their new passports personally or authorize a representative in writing to do so. We do not mail passports to applicants and we are required to cancel the current passport before we release the new passport. Applicants are strongly advised not to make irreversible travel plans until they have their passports in hand.

Important Information: Malaysian Visas & Passes in Your New Passport (PDF 84KB)

Passport FAQs

As of December 31 2015 the Department of State has discontinued the visa pages program which allowed for extra pages to be added to an existing passport. As such, we can no longer add pages to any U.S. passport. Applicants who do not have sufficient space in their passport must apply for a new passport. Passport renewals generally take 10-14 business days to process. Please plan accordingly in order to minimize disruptions to your travel schedule.