Notary and Other Services Frequently Asked Questions

No. The staff at the Embassy cannot review or give you advice on your documents. Please review your documents and ensure you understand the contents before you appear for your appointment.

No. Our staff cannot act as witnesses. If your document requires the presence of witnesses in addition to the notarization, you must supply these witnesses. Witnesses must bring their valid government-issued photo ID. You may also ask another customer in the waiting room willing to assist you as a witness, if available.

There are public Malaysian notaries. Please verify with the end recipient of your document on whether they will accept a Malaysian notary.

U.S. Consular Officers overseas are not empowered to authenticate public documents that were issued in the United States because they do not have access to the records of the issuing offices or the seals of the custodians of these records. Such documents include vital records (birth, marriage, death, and divorce), as well as academic, commercial, or other credentials. We can notarize a sworn affidavit which may or may not satisfy the Malaysian requirement for U.S. Embassy “certification.” Please confirm with the end recipient in advance.

The information for requesting a “Good Conduct” or criminal history check for the U.S. can be found at this website:

Per Department of State regulations, Consular sections at U.S. Embassies and Consulates overseas can only take ink fingerprints related to USCIS services.  Therefore, we are not able to assist with requests for fingerprinting services. However, the Royal Malaysian Police (RMP) Headquarters in Bukit Aman, Kuala Lumpur may be able to assist you with your fingerprinting request.  Please visit the FBI’s website for additional information on criminal history checks and a link to printing out the FD-258 Fingerprint Card.

For the fingerprints at the RMP HQ, please print out the FD-258 Fingerprint Card and take it to the Royal Malaysian Police (RMP) Headquarters in Bukit Aman, Kuala Lumpur located on the 4th floor, Finger Print Unit (D2) in Tower 2.  Their office hours are 9:00 am to 4:30 pm, Monday – Friday.  The individual seeking fingerprint services should go to the main entrance (Gate A), surrender a picture ID (not the passport, as the officer in charge needs that for verification) to get a badge.  Ask the police on duty at the entrance for the shuttle service location to get to Tower 2. The individual seeking fingerprint services should bring their passport, the fingerprint card, and documentation on why they need the criminal records check with them. The fee for this service is currently RM 30, however, this may be subject to change without notice. All questions regarding this service should be directed to RMP:

Address: Jalan Bukit Aman, Tasik Perdana, 50560 Kuala Lumpur

Phone: +60 3-2266 2222

For certificate of good conduct for your time in Malaysia, please contact the Malaysian Ministry of Foreign Affairs.  You can apply for a Letter of Good Conduct through the Ministry’s website: