COVID-19 Information

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On August 6, 2020, the State Department issued a Level 3 Travel Advisory for Malaysia due to COVID-19, advising U.S. citizens to reconsider travel to Malaysia. For additional information, please see the full Travel Advisory.

Please note that routine Consular Services at the U.S. Embassy Kuala Lumpur remain suspended.  We will resume routine consular services as soon as possible but are unable to provide a specific date at this time.  Although routine consular services remain suspended, we are currently scheduling limited emergency appointments for U.S. passports, Consular Reports of Birth Abroad (CRBA), and exceptional notarial services.  Please complete this form at: https://bit.ly/2SPVSFf to request an emergency appointment.

COVID-19 Information

Last updated:  September 18, 2020

Country-Specific Information:

  • Malaysia has implemented entry and movement restrictions on all foreign nationals in response to the COVID-19 outbreak. For up-to-date numbers on COVID-19 cases in Malaysia, please consult the Ministry of Health’s website.
  • The Malaysian Ministry of Defense instituted a mandatory mask requirement effective August 1, 2020 in crowded areas and on public transportation. The National Security Council released an infographic on August 5, 2020 identifying 14 categories of spaces where masks are required including mosques and prayer halls, houses of worship, public transportation, school buses and vans, zoos, sports and recreation areas (when not participating), clinics and hospitals, public and farmers markets, cinemas and venues with live entertainment, all retail outlets including restaurants, hairdressers and beauticians, spas and wellness centers, and family entertainment outlets. Failure to comply with any of the RMCO restrictions, including the mask requirement, may result in a fine of RM 1,000 (USD $235) or more, and/or jail time.
  • On August 28, 2020, the Prime Minister announced an extension of the Recovery Movement Control Order (RMCO) through December 31, 2020. For additional information on the RMCO, please see below.

 

Entry and Exit Requirements:

  • Are U.S. citizens permitted to enter? No
    • On September 16, the Immigration Department of Malaysia announced that foreign travelers with long-term passes may now enter Malaysia with approval by the Immigration Department of Malaysia. On September 18, this announcement was removed from the website.  Please refer to the Expatriate Services Division Website for more information.
    • As of September 7, 2020, foreign nationals from 23 countries, including the United States, are prohibited from entering Malaysia. This restriction is applicable to all U.S. citizen passport holders (regardless of the country the citizen arrives from), including “individuals with permanent resident status, resident pass, My Second Home Program (MM2H) pass, expatriates of all categories including professional visit as well as dependent pass, spouses to Malaysian nationals (spouse visa), students and temporary employment pass.” The Director General of Immigration may consider appeals to enter Malaysia on emergency and compassionate grounds.
    • Please note that all foreign nationals traveling to Malaysia MUST have explicit, written permission from the Malaysian authorities prior to arrival. As of July 24, all travelers are required to undergo COVID testing on arrival and a mandatory fourteen-day quarantine at a facility designated by the Malaysian government. The full cost of testing and quarantine must be borne by the traveler. Please see the section on Quarantine Information below for further details.
    • Transit: Foreign nationals may transit through the international terminals of Malaysian airports as long as they are not required to pass through immigration while in transit. Note that KLIA and KLIA2 are different terminals, and as such, travelers cannot transfer between these terminals without passing through immigration.
    • Foreign nationals are permitted to depart the country; however, flight options are limited. Malaysian citizens with a foreign residence permit, including U.S. Lawful Permanent Residents, are allowed to depart, but may not be able to return until the RMCO is lifted.  All travelers should be prepared for additional travel restrictions to be put into effect with little or no advance notice.  Travelers should closely monitor the situation in Malaysia and other transit countries before travel.
    • Additional travel restrictions apply for travel to the East Malaysian states of Sabah and Sarawak, which have local autonomy over immigration at domestic and international ports of entry. For additional information about traveling to Sabah or Sarawak, contact the local immigration authorities directly
    • Is a negative COVID-19 test (PCR and/or serology) required for entry? Yes
      • Any travelers permitted to enter Malaysia during the RMCO are subject to COVID-19 testing and a mandatory fourteen-day quarantine at a facility designated by the Malaysian government at the traveler’s expense.
      • Travelers who test positive are transferred to a designated government hospital for treatment; there are no exceptions to this mandatory hospitalization and at this time there no private hospitals authorized to treat COVID-19 patients.
    • Are health screening procedures in place at airports and other ports of entry? Yes
      • See above

 

Movement Restrictions:

  • Is a curfew in place? No
  • Are there restrictions on intercity or interstate travel? Yes
    • Additional travel restrictions apply for travel to the East Malaysian states of Sabah and Sarawak, which have local autonomy over immigration at domestic and international ports of entry. Please see additional details above.

 

Quarantine Information:

  • Are U.S. citizens required to quarantine? Yes
    • All travelers must undergo a mandatory fourteen-day quarantine at a facility designated by the Malaysian government at their own expense. Travelers must download the MySejahtera application and may be required to wear a wristband for identification and monitoring by the authorities. For additional information on quarantine requirements, please contact the Malaysian National Disaster Management Agency (NADMA).
    • Travelers who test positive are transferred to a designated government hospital for treatment; there are no exceptions to this mandatory hospitalization and at this time there no private hospitals authorized to treat COVID-19 patients.

 

COVID-19 Testing:

  • The Malaysian Ministry of Health, in collaboration with Doctor On Call, has set up a platform to disseminate information on COVID-19 in Malaysia, including a list of designated public hospitals in each state that are equipped to screen for COVID-19*.
  • U.S. Citizens must pay all COVID-19 testing fees. There are a variety of public and private testing options and costs for foreigners can range from240-700 RM. COVID-19 testing is conducted at clinics and hospitals approved by the Ministry of Health.  More information on testing options is available at the Doctor On Call website.

 

Transportation Options:

  • Are commercial flights operating? Yes
  • Is public transportation operating? Yes
    Masks must be worn on public transportation.

 

Fines for Non-Compliance:

  • Failure to comply with any of the RMCO restrictions, including the mask requirement, may result in a fine of RM 1,000 (USD $235) or more, and/or jail time.
  • The Malaysian government may implement further changes with little or no advance notice. Please contact the appropriate local authorities directly with any additional questions. U.S. citizens should carry a copy of their passport and visa with them at all times.

 

Consular Operations:

  • American Citizen Services: Routine Consular Services at the U.S. Embassy Kuala Lumpur remain suspended. We will resume routine consular services as soon as possible but are unable to provide a specific date at this time. Although routine consular services remain suspended, we are currently scheduling limited emergency appointments for U.S. passports, Consular Reports of Birth Abroad (CRBA), and exceptional notarial services.  Please complete this form: https://bit.ly/2SPVSFf to request an appointment.
  • Visa Services: In light of the global COVID-19 pandemic, the U.S. Embassy Kuala Lumpur has cancelled all immigrant and nonimmigrant visa appointments from March 17, 2020, onward. We will resume routine visa services as soon as possible, but are unable to provide a specific date at this time.

Local Resources:

 

Information regarding Malaysian Immigration for U.S. Citizens currently in Malaysia:

  • Malaysian Immigration stated that the standard operating procedures in place as of August 29 are effective through the end of the extended RMCO on December 31, 2020. U.S. citizens have reported conflicting guidance from various Immigration offices and officers.  The U.S. Embassy reminds citizens that all questions regarding immigration policy must be directed to Malaysian Immigration.
  • During the RMCO, the Government of Malaysia has opened immigration services by appointment only. U.S. citizens with specific questions or concerns may contact the Malaysian Government call center (MyCGG) at 03-8000-8000 or refer to the FAQs at the Immigration Department of Malaysia.
  • The U.S. Embassy cannot make appointments with the Malaysian Department of Immigration on your behalf. Permission to enter and remain in Malaysia is at the decision and discretion of the Malaysian Immigration Department. Neither the U.S. Government nor the U.S. Embassy in Kuala Lumpur can intervene on your behalf when you apply for a Malaysian visa or apply for an extension.

 

  • Ninety-day Social Visit Passes (Tourist Entry Stamps)
    • United States citizens whose social visit pass (tourist) expired after January 1, 2020 can depart Malaysia within 14 working days after the RMCO period ends without undergoing any immigration processing or penalties. U.S. citizens still stranded in Malaysia after 14 working days following the end of the MCO must visit immigration within 30 working days to request an extension. There are no guarantees that requests for extensions will be approved.
    • There should be no expectation that 90-day social visit (tourist) passes will be extended due to the global pandemic, and Malaysian Immigration strongly encourages all social visit pass holders whose passes have expired to depart Malaysia as soon as possible.

 

  • Immigration Letters for Social Visit Pass Holders
    • The U.S. Embassy is aware of an Immigration press statement indicating that foreigners with expired visas who choose not depart Malaysia within 14 working days after the end of the RMCO should obtain proof from their respective embassies regarding their justification for not being able to leave the country, or else face Immigration enforcement action.
    • While the U.S. Embassy in Kuala Lumpur cannot intervene on your behalf when you request an extension for a Malaysian visa, we are issuing letters that ask Malaysian Immigration to consider the COVID-19 pandemic and our advice to avoid all international travel. The U.S. Embassy CANNOT certify or validate your specific or personal justification for remaining in Malaysia. Permission to enter and remain in Malaysia is at the decision and discretion of the Malaysian Immigration Department.
    • If you require such a letter, please complete this online form.
  • Long-Term Pass Holders (e.g. dependent passes, employment passes, MM2H, etc.)
    • Long-term pass holders (such as expatriate pass or spouse visas) whose passes expired before or during the MCO must visit immigration and apply for an extension in the usual manner.
    • If your renewal or extension request is denied, you may be subject to immigration fines, immediate deportation, or other enforcement action

 

  • Exit and Reentry Requirements for Pass Holders in Malaysia
    • Exit and return to Malaysia during the RMCO will only be granted on a case by case basis for emergency cases and medical reasons. For further information, please visit the Expatriate Services Division website.

 

  • Travel for Malaysian citizens: Guidance issued by the Malaysian Prime Minister’s office indicates that Malaysian citizens who are permanent residents of other countries or hold long-term visas from other countries are permitted to leave on the condition that they do not return to Malaysia prior to the end of the MCO. Supporting documents will be required by Malaysian Immigration upon departure.  Please refer to information published by the Malaysian authorities for further details about travel restrictions applicable to Malaysian citizens.  The U.S. Embassy does not provide letters of support for Malaysian citizens who wish to depart Malaysia and travel to the United States.

 

  • Malaysia-Singapore Border Crossing Arrangement: For information on the Malaysia-Singapore Border Crossing Arrangement, please review Malaysian Immigration’s website here.