An official website of the United States government

Important U.S. Citizen Services Information

Payment Methods & Details

For in-person appointments at the U.S. Embassy Kuala Lumpur:

  • Payment in U.S. Dollars, Malaysian Ringgit or by credit cards only. *Please be prepared to pay with cash in case the credit card verification system is temporarily unavailable.
  • We do not accept debit cards, personal checks, or postal orders.
  • We do not accept old $100 U.S. Dollar bills.
  • The current consular exchange rate for cash payments made in Ringgit is
    • 4.7RM/$1 USD prior to December 9, 2022
    • 4.6RM/$1 USD on/after December 9, 2022


Appointments & Locations

Location & Information

U.S. Embassy Kuala Lumpur
376 Jalan Tun Razak
50400 Kuala Lumpur

Phone: 60-3-2168-5000

Fax: 60-3-2142-2207

*The U.S. Embassy Kuala Lumpur is closed on Malaysia and American Holidays.


CRBA Appointment Information
  1. Do not schedule a CRBA appointment using our online appointment system.
  2. Review our CRBA checklist.
  3. Send a scanned copy of the completed CRBA Checklist and all relevant documents on the checklist to KLCRBA@state.gov.
  4. Once our staff receives and reviews your documents and verifies that your application is complete, we will contact you to offer an appointment.  If anything is missing from the application packet, we will contact you with further instructions.
  5. The child and one parent must be present for the interview.  We strongly encourage both parents to be present.  The U.S. citizen parent’s attendance can be especially helpful if there are any questions about his or her meeting the physical presence requirements.
  6. If you are applying for your child’s U.S. passport at the same time as applying for the CRBA, both parents should appear.  Alternately, non-appearing parent(s) must provide a signed and notarized DS-3053 Statement of Consent.
  7. Bring all original documents to your appointment.  Even if you have already sent us copies of a document, you will need to bring the original with you.
  8. If you are not prepared on the day of your appointment, or are more than 30 minutes late, you may be required to reschedule.  If you need to cancel or reschedule your appointment, send an email to KLCRBA@state.gov in advance of the appointment date.


Renunciation Appointment Information
  1. Do not schedule a Renunciation appointment using our online appointment system.
  2. Applicants should email KLACS@state.gov to schedule the initial interview appointment. Priority will be given to applicants who are physically present in Malaysia.  Please provide us your address and phone number in Malaysia.  Attach scanned copy of the following documents in your email:
    1. Your U.S. Passport
    2. Your U.S. citizenship document (Certificate of Citizenship, Certificate of Naturalization, or Consular Report of Birth Abroad)
    3. Your foreign passport
    4. Your foreign birth certificate or other citizenship document (if applicable)
  3. Renouncing U.S. citizenship at the U.S Embassy in Kuala Lumpur includes two interviews with a Consular Officer.
  4. The first interview with a Consular Officer can be conducted by telephone, usually in the afternoon.  In the first interview, the Consular Officer will discuss with you the serious consequences of renouncing your U.S. citizenship.
  5. The second interview will be conducted in person at the U.S. Embassy in Kuala Lumpur after you have completed the phone interview.  It is during this second interview that a one-time non-refundable renunciation fee of US$2,350 must be paid.
  6. Bring all original documents to your appointment.  Even if you have already sent us copies of a document, you will need to bring the original with you.

After the second interview, the U.S. Embassy will retain the U.S. passport of the renunciant U.S. Naturalization Certificate and other applicable or requested documents until further notice.  When the Department of State contacts our office to confirm approval of the case, we will notify the renunciation applicant.  If the renunciation case is approved, the applicant’s U.S. passport will be cancelled and returned to the applicant.

Other Information

Additional CRBA Information

Passport/CRBA Pick-up Hours

Monday and Wednesday: 2:00PM – 4:00PM *no appointments required

You may utilize our One-Way Delivery Service to courier your new Passport/CRBA to your desire mailing address within Malaysia.

Social Security Number

If you wish to apply for a Social Security Number for your child, please review the instructions on the website of the Social Security Administration Federal Benefits Unit in Manila.

To obtain certified copies of your child’s CRBA, passport, and the parents’ passports which are required for the SSN application package, please wait for notification that your child’s CRBA and passport are ready for pick up.  You may then schedule a notarial appointment.  At your notarial appointment, notify consular staff that you need to collect your child’s CRBA and passport.  Our staff will assist you with collecting these documents and making the certified copies required for the SSN application.  Please make sure to bring all other original documents to be certified to your appointment as well.

Additional Copies of CRBA
The Embassy cannot provide replacement or additional copies of the CRBA, but you may obtain them from the Department of State in Washington, DC.  See here for instructions.


Additional Renunciation Information

Dual Nationality

U.S. citizens, including dual citizens, must use a U.S. passport to enter and leave the United States.  We would recommend that you visit the following page for specific information concerning the usage of passports for dual citizens when entering the United States: https://travel.state.gov/content/travel/en/legal/travel-legal-considerations/Advice-about-Possible-Loss-of-US-Nationality-Dual-Nationality/Dual-Nationality.html.

Dual citizens who entered Malaysia using their Malaysian passport are typically required by Malaysian Immigration to depart using their Malaysian passports and subject to any exit restrictions applicable to Malaysian citizens.  While we cannot provide legal advice, you may wish to consult with an attorney regarding dual citizenship issues under Malaysian law.  We maintain a list of local attorneys who have indicated that they are willing to represent U.S. citizens on our website here: https://my.usembassy.gov/attorneys/.

Documentation requirements for entry and exit to Malaysia is at the decision and discretion of the Malaysian Immigration Department.  Neither the U.S. Government nor the U.S. Embassy in Kuala Lumpur can intervene on your behalf.  We would suggest that you contact the Immigration hotline at +603-8888-2010 or the Malaysian Government call center (MyGCC) at +603-8000-8000 for information.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.