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Appointments are required for all U.S. citizen services. To make or cancel an appointment, please visit ACS Appointment System.
From routine citizenship and documentation questions to all manner of emergencies, the U.S. Embassy is pleased to provide information and assistance for U.S. citizens in Malaysia!
To get started, please use the link below to our citizen services “navigator”. This navigator will ask a series of simple questions to direct you to online information on the most common topics, OR provide instructions on how to contact us by email for less common questions. If prompted to send us an email, the navigator will advise you what information to include so that our staff can assist you as efficiently as possible.
Malaysia is not party to the 1980 Hague Convention on the Civil Aspects of International Child Abduction (Hague Abduction Convention). If your child has been abducted from the U.S. to Malaysia, speak with a U.S. State Department officer to discuss your case. We know what resources are available in different countries and can answer questions. Click for specific information for Malaysia including emergency contact information.
One of the highest priorities of the Department of State and U.S. embassies and consulates abroad is to provide assistance to U.S. citizens incarcerated abroad. The Department of State is committed to ensuring fair and humane treatment for U.S. citizens imprisoned overseas. We stand ready to assist incarcerated citizens and their families within the limits of our authority in accordance with international, domestic, and foreign law. More information available at Travel.State.gov.
When an U.S. citizen dies abroad, the Bureau of Consular Affairs assists the family and friends. The Bureau of Consular Affairs attempts to locate and inform the next-of-kin of the U.S. citizen’s death. The Bureau of Consular Affairs provides information on how to make arrangements for local burial or return of the remains to the United States. The disposition of remains is subject to U.S. and local (foreign) law, U.S. and foreign customs requirements, and the foreign country facilities, which are often vastly different from those in the United States. More information available at Travel.State.gov.
When a U.S. citizen is the victim of a crime overseas, he or she may suffer from physical, emotional or financial injuries. It can be more difficult because the victim may be in unfamiliar surroundings, and may not know the local language or customs.
If you are a U.S. citizen in need of emergency financial assistance, please refer to the State Department’s page for emergency financial assistance for U.S. citizens living and traveling abroad.
Consular Affairs (CA) is the public face of the Department of State for millions of people around the world. We provide many services, and the most common are listed below.
If you reside in Malaysia and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in Philippines. For more information on their services and how to contact them, please visit their webpage at: Manila. For comprehensive information on SSA’s services abroad, please visit SSA’s webpage Service Around the World. If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.
Service members, Veterans, and their beneficiaries can apply for benefits services on the U.S. Department of Veterans Affairs (VA) website at www.va.gov. The Federal Benefits Unit (FBU) can also be of assistance if Veterans and beneficiaries have questions about benefits and services.
If you are a U.S. citizen or Lawful Permanent Resident (green card holder), you are responsible for filing U.S. federal income tax returns while abroad. You will find useful information on the Internal Revenue Service (IRS) website, such as Frequently Asked Questions about taxes or how to apply for an Individual Taxpayer Identification Number (ITIN). If you are a U.S. government employee working overseas, you cannot claim the Foreign Earned Income Exclusion. For additional information, visit the IRS website.
U.S. embassies and consulates overseas assist the Selective Service System with its registration program abroad.
Now all U.S. citizens can receive their blank ballots electronically. Depending on the state in which you are eligible to vote, you may get your ballot by email, fax, or internet download. To start, go to www.FVAP.gov to complete a new Federal Post Card Application (FPCA), print and sign the form then return it to your local election office in the United States. We recommend overseas U.S. citizens get in the habit of completing FPCAs each January. You should include your email address on the form so it’s easier for your election officials to reach you if there is a problem. If your state delivers ballots electronically by fax only, be sure to include your fax number. If you request electronic delivery and include your email address or fax number, you’ll receive your blank ballot 45 days before general and mid-term elections and generally 30 days before special, primary, and run-off elections for federal offices. More information available at FVAP
The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.Legal Assistance in Malaysia Medical Assistance in Malaysia Reporting a Death & Deposition of Remains in Malaysia Tax Preparers in Malaysia
Should you require legal assistance, you should review the list of attorneys who have expressed an interest in representing Americans. We cannot, however, recommend an individual attorney nor can we provide legal advice.
Should you require medical assistance, you should review the list of doctors and hospitals. Please note that we are not authorized to recommend specific doctors or medical facilities. Medical facilities and services are adequate in Malaysia’s larger cities, where Western-trained doctors can be found. Psychological and psychiatric medical and counseling services are limited. Malaysian ambulance attendants lack training equivalent to their U.S. counterparts. Callers to Malaysia’s “999” emergency number (equivalent to the U.S. 911) are connected to the Red Crescent, and patients are directed to whichever hospital the dispatcher chooses. Americans staying in Malaysia for extended periods, especially those who have known health problems, are advised to investigate private ambulance services in their area and to provide family and close contacts with the direct telephone number(s) of the service they prefer.
Any death in Malaysia must be officially reported to the Malaysian government through either the police or a hospital. The authorities will then work with the next-of-kin (or their designates) to complete the necessary documentation and funeral arrangements. It will be necessary to hire a funeral director to arrange for burial or cremation in Malaysia, or shipment of the body or ashes to the United States. A list of funeral directors who have worked with the families of Americans who have died in Malaysia can be found at the link below.
Follow the link below to find tax preparers serving U.S. citizens in Malaysia. The Embassy has not verified the professional credentials of the tax preparers listed below.
This section provides an overview of the intercountry adoption process. The process varies greatly, as it is governed by the laws of the countries where the adoptive parents and the child reside (which in the case of the United States means both federal and state law), and also in which of these locations the legal adoption is finalized. Additionally, if the child’s home country is a party to the Hague Adoption Convention, the Hague processes of both countries must be followed. Prospective adoptive parents should consider all of these factors when evaluating what to expect. Adoption is not common in Malaysia and can take from six months to two years or more to complete. The Malaysian states may have different adoption procedures. There are also restrictions on the adoption of Muslim children.
A child born outside the United States to a U.S. citizen parent or parents may be eligible for U.S. citizenship if the parent(s) meets the requirements for transmitting U.S. citizenship under the Immigration and Nationality Act. U.S. citizens eligible to transmit citizenship are required to file for a Consular Report of Birth Abroad (CRBA).
U.S. embassy and consulate personnel cannot perform marriages in foreign countries. Depending on the law of the foreign country, local civil or religious officials generally perform marriages. Marriages performed overseas are considered valid in the country where they take place if they are entered into in accordance with local law. Recognition of the validity of marriages performed abroad depends on the laws of the place in which the marriage is to be recognized.
Please call: 03-2168-5000
Outside of Office Hours, contact: 03-2168-5000
Outside of Malaysia: 011-60-3-2168-5000Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance