Message for U.S. Citizens in Malaysia
Renewing U.S. Passports by Mail and One-Way Delivery Service
Eligibility
Adult U.S. passport holders may renew their ten-year passport and/or passport cards by Aramex courier service if their most recent U.S. passport and/or passport card is:
- Undamaged;
- Issued when the bearer was 16 years old or older;
- Issued within the last 15 years;
- Issued with a 10-year validity; and
- Issued in the bearer’s current name; or if legal documentation of a name change is also submitted.
Fees
To apply to renew your U.S. passport through Aramex courier service, there are two fees you will have to pay:
- Passport fees must be paid by banker’s cheque made out to ‘U.S. Embassy Kuala Lumpur’ for the passport fee (USD $110.00 or RM 473.00) and/or passport card fee (USD $30.00 or RM 129.00). All passport fees are non-refundable. No other method of payment can be accepted.
- Aramex delivery service fees must be paid by banker’s cheque made out to ‘Aramex Malaysia Sdn Bhd’. Aramex fees are listed in the table below. If you opt to collect your passport at an Aramex office rather than via home delivery, the payment for this additional service should be included in the total sum of your banker’s cheque to Aramex.
| Service | Rate per passport from/to West Malaysia | Rate per passport from/to East Malaysia |
Standard Passport Renewal Service
|
MYR 159 | MYR 212 |
| **Additional fees for pickup at Aramex office. (Note that passports will be held at Aramex for a maximum 15 Business days). | MYR 20 | MYR 20 |
For more information about renewing U.S. Passport by mail including the steps on how you can apply to renew your passport through Aramex courier service, which documents you must submit, how to pay for this service, and where to obtain a banker’s cheque, please click here.
One-way Delivery Service
Additionally, effective September 1, 2021, U.S. Passport and Consular Report of Birth Abroad (CRBA) applicants who applied in person may opt to receive their new passports and/or CRBAs via Aramex courier service in lieu of returning to the U.S. Embassy a second time to collect the completed passport and/or CRBA.
Please review the Passport Services or CRBA Services page to make your passport or CRBA appointment. On the day of your appointment, notify consular staff that you wish to utilize Aramex delivery service to receive your new passport or CRBA.
Following your appointment, contact Aramex courier service by email (all_kul_customer_service_us_embassy@aramex.com) to purchase an Aramex airway bill. Once Aramex confirms that your payment has been received, Aramex will email you an electronic copy of your Aramex airway bill(s). Please forward the Aramex airway bill(s) to KLACS@state.gov so that we can use the airway bill(s) to return your new document(s) to you via mail once received.
| Service | Rate per passport from/to West Malaysia | Rate per passport from/to East Malaysia |
| One Way Delivery Service Drop off At U.S. Embassy
|
MYR 80 |
MYR 110 |
| **Additional fees for pickup at Aramex office. (Note that passports will be held at Aramex for a maximum 15 Business days). |
MYR 10 |
MYR 10 |
For more information about One-Way Delivery Service please click here.
Assistance:
- U.S. Embassy Kuala Lumpur, Malaysia
376 Jalan Tun Razak
50400 Kuala Lumpur
Phone: 60-3-2168-5000
KLACS@state.gov
https://my.usembassy.gov/
- State Department – Consular Affairs: 888-407-4747 or 202-501-4444
- Malaysia Country Information
- Enroll in Smart Traveler Enrollment Program (STEP) to receive Alerts.
- Follow us on Facebook and Twitter