An official website of the United States government

Important Passport Information

Payment Methods & Details

For in-person appointments at the U.S. Embassy Kuala Lumpur:

  • Payment in U.S. Dollars, Malaysian Ringgit or by credit cards only. *Please be prepared to pay with cash in case the credit card verification system is temporarily unavailable.
  • We do not accept debit cards, personal checks, or postal orders.
  • We do not accept old $100 U.S. Dollar bills.

For passport renewal by mail, please find payment information on this page


Appointments & Locations

Location & Information:

U.S. Embassy Kuala Lumpur
376 Jalan Tun Razak
50400 Kuala Lumpur

Phone: 60-3-2168-5000

Fax: 60-3-2142-2207


Please note:


Other Information

Form Specific Information

For replacing damaged or mutilated passports, please use our affidavit form to make your statement explaining how your passport was damaged.

You must provide a Social Security number for passport application, if you have been issued one. If you do not have a Social Security number, please prepare this form for minors and this form for adults age 16 years old and above and bring it with you to your appointment.

Passport/CRBA Pick-up Hours 

Monday and Wednesday: 2:00PM – 4:00PM *no appointments required

Alternatively, you may utilize our One-Way Delivery Service to courier your new passport/CRBA to your desire mailing address within Malaysia.

Passport Processing Time  

Once a passport application is approved, it takes an average of ten business days for the U.S. Embassy in Kuala Lumpur to receive the new passport from the United States.  Once the new passport arrives, applicants will receive an email (to the email address listed on the passport application form) with instructions on how to collect it from the Embassy.

Emergency Passport 

Limited validity emergency passports valid for no more than one year may be issued under special circumstances at the discretion of the Consular Officer, usually within one business day.  The validity of U.S. passports cannot be extended.  U.S. citizens who hold limited validity passports are encouraged to obtain a full validity passport at their earliest possible convenience.  Please inform the staff during your passport appointment that you wish to apply for an emergency passport.

Things to Remember When Visiting the Embassy 

  • Bring two forms of government issued photo identification (ID).  One ID will be left with the guards at the front gate (do not leave your passport at the gate, as you will need to present this during your appointment).
  • Mobile phones are not allowed inside the Embassy.  Leave your mobile phones with the security guards.
  • Do not bring large bags, laptop computers or other electronic devices to the Embassy.  No electronic equipment is permitted in our waiting room or on other Embassy premises.
  • There is no parking available inside the Embassy, but parking is available at Menara See Hoy Chan, the building adjacent to the Embassy on Jalan Tun Razak.

Malaysian Visa / Entry Stamps 

Once you receive your new U.S. Passport, you will need to transfer your existing Malaysian visa/pass/entry stamp from your cancelled U.S. passport to your new passport.  The Malaysian authorities will not permit you to depart Malaysia on a passport that does not reflect your entry into the country.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, or skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom are wheelchair-accessible.