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Passport Renewal By Mail
24 MINUTE READ
May 18, 2022

Most adult U.S. passport holders may apply to renew their ten-year passport by mail through Aramex courier service.

Please pay careful attention to the eligibility requirements and the required documentation listed below, particularly the passport fees.  Ineligible applications, or those which contain incorrect fee payments, will not be accepted and will be returned to sender.  Incomplete applications (particularly those missing the correct Social Security Number) will face delays.

 

Eligibility

Adult U.S. passport holders may renew their ten-year passport and/or passport cards by Aramex courier service if their most recent U.S. passport and/or passport card is:

  • Undamaged;
  • Issued when the bearer was 16 years old or older;
  • Issued within the last 15 years;
  • Issued with a 10-year validity; and
  • Issued in the bearer’s current name; or if legal documentation of a name change is also submitted.

Passport Cards: Although you may submit a single DS-82 application to renew both your passport and your passport card if desired, please note that completed passport books and passport cards arrive at the U.S. Embassy in different shipments and passport cards typically take several weeks longer to receive.  Due to the volume of cases, and to avoid delays in delivering your new passport, we cannot cross-associate these documents for return together.  Therefore, applicants renewing both a passport and a passport card simultaneously must utilize our one-way return delivery service to have the passport card mailed back to them.

Applicants who do not meet all of the above requirements must make an in-person appearance at the U.S. Embassy to apply for a passport, and may then utilize our one-way delivery service to have their new passport returned via Aramex.  Please see Lost/Stolen Passport for instructions on replacing a lost/stolen passport.  Please see Mutilated Passport for instructions on replacing a damaged passport.  Please see Replacement Emergency Passport for instructions on replacing a limited validity (fewer than 10 years) passport.  Please see Passport Services for instructions for all other passport applications.

 

Required Documentation and Fees

Passport applicants must submit the following documents via Aramex (do not send your passport applications directly to the U.S. Embassy):

  • Completed DS-82 application form
    • Application must be signed and dated and must include a valid telephone number and/or email address.
    • You must provide a Social Security Number, if you have been issued one. A missing or incorrect Social Security Number will delay your application.
    • If you do not have a Social Security Number, you must submit this signed and dated affidavit (PDF 86KB) with your application.
  • Original current (or most recent expired) U.S. passport (and U.S. passport card if making both book and card application). This passport (and/or card) will be canceled and returned to you by mail along with the new passport.
  • A 2”x 2” passport photo with a white background that meets our passport photo requirements;
  • If the name you are currently using is different from the name on your current U.S. passport, you must include the original legal name change document. This includes: marriage certificate, divorce decree, or court-ordered name change document.  Your original name change document will be returned with your new passport.
  • Banker’s cheque made out to ‘U.S. Embassy Kuala Lumpur’ (U.S. dollar or Ringgit) for the passport fee and/or passport card fee as listed below. All passport fees are non-refundable. No other method of payment can be accepted. 
    • Do not write anything additional on the face of the banker’s cheque (e.g.: name of the applicant). Our cashier is unable to process modified cheques as valid payment.
    • The Embassy’s official exchange rate is subject to change. If you obtain your banker’s cheque in Ringgit, make sure to check the fees listed in the table below on the same day that you obtain your banker’s cheque to ensure it is in the correct amount. We will update this fee table at least one week in advance of any change in the exchange rate, including both the current and new exchange rates and the date on which the new exchange rate will go into effect.
    • Update: The Embassy’s exchange rate for consular services will adjust to 4.5RM/$1USD, effective 12:01am (Malaysian time) Wednesday, July 6, 2022. Applications received on or after July 6 which incorporate the prior exchange rate will NOT be accepted and will be returned to sender. To allow time for applications to reach the Embassy and be processed by our Embassy cashier prior to the change in the exchange rate, all fees submitted in RM to Aramex after July 1, 2022 must reflect the updated fee amounts listed below.
Service TypeFee (after May 25, 2022)
Passport BookUSD $130
(RM 572.00)
Submitted after July 1, 2022: (RM 585.00)
Passport CardUSD $30.00
(RM 132.00)
Submitted after July 1, 2022: (RM 135.00)
  • Applications that do not include payment by banker’s cheque in the correct amount cannot be accepted and will be returned to sender. Do not round your fee payment up or down – the banker’s cheque must be in the precise amount listed above.
  • Aramex PR2 form (will be provided by the Aramex office)

 

Submitting Your Passport Application via Aramex

To submit your passport application, bring all of the required documents listed above, plus the Aramex delivery service fee (described below), to one of the following Aramex offices:

OFFICEADDRESSHOURS
Petaling JayaNo. 12C Hedgeford Innovation Park Jalan Tandang, 46050 Petaling Jaya, Selangor8.30 am – 6:00 pm Mon – Fri
8.30 – 1:00 pm Sat
Penang42 Jalan Rangoon, 10400 George Town, Penang9:00 am – 5:00 pm Mon- Fri
9:00 am – 12:00 pm Sat
JohorNo. 24, Jalan Seri Perkasa 2/22 Taman Tampoi Utama, Johor Bahru 81200, Johor9:00 am – 5:00pm Mon – Fri
8:30 am 12:30 pm Sat
Ipoh16 Medan Silibin Taman Silibin, Ipoh , 30100 , Perak8.30 am – 6:00 pm Mon – Fri
Kuching169 Ground Floor Jalan Chan Chin Ann, 93100 Kuching, Sarawak9:00 am – 5:00 pm Mon- Fri
9:00 am – 1:00 pm Sat
Kota Kinabalu63, Kampung Kobusak Penampang, Jalan Pintas Penampang, 88300 Kota Kinabalu. Sabah8:30 am – 5:30pm Mon – Fri
8:30 am -1:00 pm Sat

Aramex delivery service fees are listed below and must be paid by banker’s cheque made out to ‘Aramex Malaysia Sdn Bhd’.  If you opt to collect your passport at an Aramex office rather than via home delivery, the payment for this additional service should be included in the total sum of your banker’s cheque to Aramex.

Aramex Fees

Service TypeRate per passport from/to West MalaysiaRate per passport from/to East Malaysia
Standard Passport Renewal Service 
  1. Drop-off at Aramex Office

  2. Delivery to U.S. Embassy Kuala Lumpur

  3. Collection from U.S. Embassy Kuala Lumpur

  4. Home Delivery to U.S. Citizen

MYR 159MYR 212
**Additional fees for pickup at Aramex office. (Note that passports will be held at Aramex for a maximum 15 Business days).MYR 20MYR 20

 Aramex will provide you with a shipment number for you to track your application.  You can track your passport application through the Aramex website or by calling the Aramex contact center.

Obtaining Banker’s Cheques

Both passport fees and Aramex fees must be paid by banker’s cheque.  We cannot accept any other form of payment.  Passport applications received without a valid banker’s cheque in the correct amount will be returned to sender.

The U.S. Embassy cannot recommend a specific banking institution; however, we have compiled the below list of Malaysian banks which may issue banker’s cheques.  Other local banks may also offer such services, and we recommend that you contact your financial institution of choice directly to verify what services are available.  The Department of State assumes no liability for the quality of services provided by the entities on this list.

Processing Time

U.S. passports are printed in the United States for passport applications that are accepted and approved here at the U.S. Embassy.  Once a passport application is approved, it takes an average of ten business days to receive the new passport from the United States.

Applicants renewing their passports by mail should allow approximately 3-4 weeks for the passport application to be processed and the new U.S. passport to be delivered via Aramex.

Picking Up Your Passport at Aramex Offices

If you have opted to collect your document(s) from a designated Aramex office, please follow the below steps:

  • When you arrive at Aramex Office, please provide the following to help identify your shipment:
    • Your Aramex airway bill number
    • Your full name
    • Your telephone number
    • Your original and valid alternative form of identification
  • If you are picking up documents for a minor child, please provide Aramex with the following:
    • Your Aramex airway bill number
    • Your child’s full name
    • Your telephone number
    • Your (the parent) original and valid government-issued form of identification
    • Your child’s original Malaysian birth certificate identifying you as a parent
  • If you are unable to pick up your document from Aramex personally, you may nominate a representative to do so. Your representative must provide Aramex with the following:
    • Their original valid government-issued photo identification
    • A photocopy of your passport or valid alternative form of identification
    • Original authorization letter signed by you, authorizing your representative to collect your new U.S. passport or your child’s U.S. passport, containing:
      • The representative’s full name as shown on their government-issued photo identification
      • Passport holder’s name and passport number

Undelivered/Uncollected Passports

Aramex will attempt to deliver each passport/passport card a maximum of three times.  Documents that cannot be delivered after three attempts will be returned to Aramex’s main office and may be collected by the applicant within 15 business days of the date that Aramex received your passport from the Embassy.  After 15 days, undeliverable/uncollected documents will be returned to the U.S. Embassy for in person collection from the U.S. Embassy.  Aramex fees will not be reimbursed.

The U.S. Embassy can hold passports/CRBAs for collection for 90 calendar days, after which uncollected documents will be returned to the Department of State for destruction.