An official website of the United States government

Message for U.S. Citizens: Updates on American Citizen Services Appointments and Immigration Letters
November 15, 2021

U.S. Embassy Kuala Lumpur
Message for U.S. Citizens in Malaysia

(Updated) American Citizen Services Appointments

As of Monday, November 15, 2021, U.S. citizens in Malaysia may schedule notary and passport appointments directly via our online system.  Note that certain eligible adult U.S. passport holders may renew their ten-year passports by mail rather than making an in-person appointment.  For more information, see Passport Renewal By Mail.

For Consular Report of Birth Abroad (CRBA) appointments, please review CRBA application instructions here.

Please note that we do not accept walk-in appointments.  All routine appointments may be limited in accordance with social distancing and other COVID-19 SOPs.

IMPORTANT: If you requested a passport, notarial, or CRBA appointment within the last week using our online appointment request form (https://bit.ly/2SPVSFf), you do not need to wait for this appointment request to be approved.  Please follow the above instructions to schedule your appointment directly.  As of November 15, 2021, we have discontinued use of this appointment request form.

(Updated) U.S. Embassy letters for Malaysian Immigration

As of November 15, 2021, we have discontinued the use of our online system to request a U.S. Embassy letter for Malaysian Immigration (required by Malaysian Immigration to apply for an extension of a Social Visit Pass).  If you require such a letter, please email us at KLACS@state.gov and provide your full name, date of birth, and U.S. passport number.

Please note that we are transitioning away from issuance of these letters, which were originally implemented as an emergency response to COVID-19 travel restrictions.  The U.S. Embassy will cease issuing such letters altogether after December 31, 2021.  Per a recent announcement by the Chairman of Malaysia’s National Recovery Council, Malaysia will reopen borders to foreign tourists no later than January 1, 2022.

U.S. Embassy Kuala Lumpur, Malaysia
376 Jalan Tun Razak
50400 Kuala Lumpur
Phone: 60-3-2168-5000