Effective February 1, 2016, Standard Chartered Bank will no longer accept over-the-counter payments for U.S. visa applications. Visa applicants can continue to pay for their visa fees via electronic funds transfer or use the online payment platform JomPAY. Starting February 1, 2016, they can also pay over-the-counter at designated Maybank branches. Detailed information on payment options and Maybank branch locations will be posted on February 1, 2016 at www.ustraveldocs.com/my.
Please direct all questions to the U.S. Embassy visa call center at +603 2788-5000.