An official website of the United States government

COVID-19 Health Alert – U.S. Embassy Kuala Lumpur (April 10, 2020)
April 10, 2020

Health Alert  –  U.S. Embassy Kuala Lumpur, Malaysia

Location:  Malaysia

Event:  COVID-19

Please help us share this information with other U.S. Citizens in Malaysia that may not be registered for these alerts


Global Health AdvisoryInternational commercial flight options currently exist in Malaysia.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not anticipate arranging repatriation flights in Malaysia at this time.

On April 10, the Prime Minister announced that the Movement Control Order has been extended through April 28. 


U.S. citizens and Foreign Nationals traveling to the United States who wish to depart Malaysia during the Movement Control Order MUST have a letter from the U.S. Embassy

Steps Required to Depart Malaysia Under the MCO (Request a Letter from the U.S. Embassy):

Foreign citizens, including U.S. citizens, may depart Malaysia during the MCO.  However, the Malaysian authorities require that foreign citizens obtain all of the following documents prior to departure and bring them to the airport:

  1. Valid travel documents including passport and airline ticket;
  2. Written concurrence from your respective Diplomatic Mission (see below); and
  3. Written movement permit from the nearest Police Station (IF REQUIRED, see guidance below):
    • Kuala Lumpur, Selangor, Klang Valley:  DO NOT NEED the written movement permit from the police station.
    • Outside of Klang Valley and traveling interstate to the airport by land (car, bus, train, etc.) MUST OBTAIN the written movement permit from the nearest police station.
    • Outside of Klang Valley and traveling to KLIA by air DO NOT NEED to get the written movement permit.
    • Questions regarding the written movement permit should be directed to your nearest police station.

The U.S. Embassy can provide a travel letter by email to U.S. citizens and foreign nationals traveling to the United States who plan to depart Malaysia during the MCO to satisfy the second requirement above. To request a travel letter, please provide the following information to KLACS@State.gov:

  • Name, date of birth and passport number of each U.S. citizen departing Malaysia;
  • Flight number, date and time; and
  • If applicable, any special circumstances (for example, any domestic travel necessary to reach Kuala Lumpur; the names of any non-U.S. citizens traveling with you)

As of April 9, 2020, the Malaysian Ministry of Health has confirmed 4,228 cases of COVID-19 in the country.  Among these, 67 individuals have died, 72 are in the ICU, and 1,608 have fully recovered.   For more information regarding COVID-statistics in Malaysia, please review the Malaysian Ministry of Health’s COVID-19 Portal and visit our Embassy webpage on COVID-19.

The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19.

In a March 31 statement, Secretary of State Pompeo urged U.S. citizens abroad to consider returning home immediately, while commercial options continue to operate:

Never in the department’s 230-year history have we led a worldwide evacuation of such enormous geographic complexity and such geographic scale.  We have no higher duty to the American people than to pull this off…

At the same time, I want to deliver a message to Americans who are still abroad.  We remain steadfast and committed to getting you all back.  We do not know in some countries how long the continued commercial flights in your country may continue to operate.  We can’t guarantee the U.S. Government’s ability to arrange chartered flights indefinitely where commercial options no longer exist.  I urge Americans to register with their nearest embassy at step.state.gov and work your way back here.  Americans abroad who wish to return home should do so immediately and make arrangements to accomplish that. 

Movement Control Order

The Malaysian government extended the Movement Control Order (MCO) through April 28, though this end date may be extended again at the discretion of the Malaysian government.  All foreign nationals, with very limited exceptions, are restricted from entry or transit through Malaysia during this time.  The MCO prohibits all individuals – Malaysian citizens and foreign nationals – from movement and mass assembly within Malaysia.  Under the MCO, only one person from each family is permitted to leave home to buy essential items. Outdoor recreational activities such as jogging or walking are prohibited.  U.S. citizens are subject to local laws and regulations while visiting or living in Malaysia.

Commercial Flight Availability and Travel Restrictions

As of 12:00 pm on April 10, 2020, very limited commercial flights remain an option for U.S. citizens wishing to depart Malaysia.  Many airlines have cancelled international flights and several transit countries have set up new quarantine restrictions or have barred international transit altogether.  The Embassy is aware of commercial flights from Kuala Lumpur to the U.S. through Japan, Doha, and London.  Please note that flight schedules are likely to change with little advance notice and commercial flight options will likely become increasingly limited over the coming days.

Please see below for outbound flights from Kuala Lumpur to major transit hubs with onward flights to U.S. cities.

Outbound Carrier Weekly Frequencies (flights)


Notes on Adjustments
From To Date (M) Date (T) Date (W) Date (Th) Date (F) Date (Sa) Date (Su) Total
Kuala Lumpur Tokyo ANA 0 0 1 0 1 0 1 3
Kuala Lumpur Tokyo JAL 0 1 0 1 0 1 0 3 First available flight April 11
Kuala Lumpur London-Heathrow Malaysia Airlines 1 0 0 0 1 0 0 2 First available flight April 11
Kuala Lumpur Doha Qatar Airways 1 1 1 1 1 1 1 7


The U.S. Embassy is unable to book airline tickets on your behalf.  Please continue to reach out to airlines and utilize commercial websites to book or change your tickets while these flights are an option.  We encourage you to look at all flight options flying into the United States, regardless of whether the flight is going to your final destination; it may be necessary to book a second ticket onward. We will post any alerts and updates on the COVID-19 situation in Malaysia on our Embassy’s webpage on COVID-19.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 – Avoid Non-Essential Travel – Notice for Malaysia.  The State Department has issued a Global Level 4 Health Advisory – Do Not Travel.

Countries around the world are experiencing COVID-19 outbreaks and implementing travel restrictions and mandatory quarantines, closing borders, and prohibiting non-citizens from entry with little advance notice.  Any U.S. citizen returning home should be prepared for additional travel restrictions to be put into effect with little or no advance notice.  Travelers should closely monitor the situation in Malaysia and other transit countries before travel.

Actions to Take: