COVID-19 Information

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On August 6, 2020, the State Department issued a Level 3 Travel Advisory for Malaysia due to COVID-19, advising U.S. citizens to reconsider travel to Malaysia. For additional information, please see the full Travel Advisory.

Please note that routine Consular Services at the U.S. Embassy Kuala Lumpur are suspended due to the MCO.  Please complete this form https://bit.ly/2SPVSFf to request an emergency appointment, making sure to note the nature of your emergency.

If you are a U.S. citizen with a life or death emergency, please contact us at KLACS@state.gov. More information on COVID-19 in Malaysia can be found here.

COVID-19 Information

Last updated:  January 14, 2021

 

Country-Specific Information:

  • Malaysia has implemented entry and movement restrictions on all foreign nationals in response to the COVID-19 outbreak. For up-to-date numbers on COVID-19 cases in Malaysia, please consult the Ministry of Health’s website.
  • As of January 14, 2021, COVID-19 related restrictions throughout Malaysia vary significantly by state and district. The entire country remains under a “Recovery Movement Control Order” (RMCO) through March 31, 2021.  Additionally, certain states and districts with higher prevalence of COVID-19 are subject to Movement Control Orders (MCOs), Conditional Movement Control Orders (CMCOs), or Enhanced Movement Control Orders (EMCOs).  For additional information on the MCOs, CMCOs and EMCOs currently in effect, please see the Movement Restrictions section below.
  • The U.S. Embassy urges U.S. citizens to review current restrictions frequently to ensure compliance. Restrictions may be changed with little notice and are strictly enforced. Give yourself a healthy margin of time to return home prior to applicable curfews. Carry your U.S. passport with you at all times. If detained, request that local authorities notify the Embassy (+60-3-2168-5000) and review the ways in which we can provide assistance when a U.S. citizen is arrested abroad. For additional questions on current MCO restrictions, please check with local police directly.
  • The Malaysian Ministry of Defense instituted a mandatory mask requirement effective August 1, 2020 in all public areas.
  • Failure to comply with any of the RMCO restrictions, including the mask requirement, may result in a fine of RM 1,000 (USD $235) or more, and/or jail time.

 

Entry and Exit Requirements:

  • Are U.S. citizens permitted to enter? No, with very limited exceptions
    • Travelers must have formal written approval from the Malaysian Government before attempting to enter Malaysia. Malaysian Immigration operates a consolidated portal called My Travel Pass for all categories of pass holders to request permission to enter (or exit and re-enter) Malaysia during the RMCO.
    • On September 18, the Immigration Department of Malaysia announced that foreign travelers with long-term passes may now enter Malaysia with approval by the Immigration Department of Malaysia. This announcement softens some of the September 7, 2020 restrictions for some travelers, which prohibited all foreign nationals from 23 countries, including the United States, from entering Malaysia.  According to the September 18 announcement, holders of the following passes may apply for entry permission: “Residence Pass-Talent (RP-T) and their dependents,  Employment Pass (Category EP I, II and III), Professional Visit Pass (PVP), Dependent Pass to expatriate for all categories, Long Term Social Visit Pass (LT-SVP) to expatriate for all categories, and Foreign Maid to expatriate for all categories.”  In addition, as of November 20, spouses of Malaysian citizens may apply for entry permission.  The Director General of Immigration may consider appeals to enter Malaysia on emergency and compassionate grounds.
    • All travelers are required to undergo COVID testing and a mandatory quarantine at a facility designated by the Malaysian government. The full cost of testing and quarantine must be borne by the traveler. Please see the section on Quarantine Information below for further details.
    • International Students: International students are permitted to enter Malaysia beginning on January 1, 2021, subject to compliance with Malaysia’s Standard Operating Procedures. The U.S. Embassy is working to clarify with Malaysian Immigration whether U.S. citizens holding student visas are exempted from the September 7 ban on entry by U.S. citizens.
    • Malaysia My Second Home Holders (MM2H): The Embassy has not received clarification on whether MM2H visa holders are exempted from the September 7 restrictions on entry by U.S. citizens.  Effective October 5, the return approval process for MM2H visa holders is managed by Malaysian Immigration rather than the Ministry of Tourism, Arts, and Culture.  Return approval may be requested from Immigration via My Travel Pass.
    • Transit: Foreign nationals may transit through the international terminals of Malaysian airports as long as they are not required to pass through immigration while in transit.  Note that this could change with little notice, so please confirm before commencing travel.  KLIA and KLIA2 are different terminals, and as such, travelers cannot transfer between these terminals without passing through immigration.
    • Departure: Foreign nationals are permitted to depart the country; however, flight options are reduced, and re-entry may not be permitted (see entry requirements above).  Malaysian citizens with a foreign residence permit, including U.S. Lawful Permanent Residents, are allowed to depart, but may not be able to return until the RMCO is lifted.  All travelers should be prepared for additional travel restrictions to be put into effect with little or no advance notice.  Travelers should closely monitor the situation in Malaysia and other transit countries before travel.
    • Sabah and Sarawak: Additional travel restrictions apply for travel to the East Malaysian states of Sabah and Sarawak, which have local autonomy over immigration at domestic and international ports of entry.  For additional information about traveling to Sabah or Sarawak, see the information in “Movement Restrictions” below and contact the local immigration authorities directly.
    • Is a negative COVID-19 test (PCR and/or serology) required for entry? Yes
      • All individuals entering Malaysia are required to undergo COVID testing and a mandatory quarantine at a facility designated by the Malaysian government. The full cost of testing and quarantine must be borne by the traveler.
      • Travelers presenting the results of a negative RT-PCR test undertaken within 72 hours of their departure to Malaysia must quarantine for seven days upon arrival. The Malaysian authorities may require a COVID-19 test upon arrival, and will require an additional COVID-19 test on the 5th day of quarantine.
      • Travelers not presenting the results of a negative RT-PCR test will be tested upon arrival and must quarantine for ten days with an additional COVID-19 test on the 8th day of quarantine. Travelers who test positive are transferred to a designated government hospital for treatment; there are no exceptions to this mandatory hospitalization and at this time there no private hospitals authorized to treat COVID-19 patients.
    • Are health screening procedures in place at airports and other ports of entry? Yes
      • See above

 

Movement Restrictions:

  • Is a curfew in place? Yes, in certain areas.
    • Zones under CMCOs or EMCOs may have curfews in place.
  • Are there restrictions on intercity or interstate travel? Yes, in certain areas.
    • While general restrictions have been relaxed during the RMCO, specific “red zones” with higher numbers of COVID-19 cases may be intermittently placed under a more restrictive Movement Control Order (MCO), Conditional Movement Control Order (CMCO) or an Enhanced Movement Control Order (EMCO).
    • On January 11, 2021, the Prime Minister of Malaysia announced the implementation of a Movement Control Order from January 13 (12:01 am) until January 26 in the following states: Penang, Selangor, Kuala Lumpur, Putrajaya, Labuan, Melaka, Johor, and Sabah (the “MCO Areas”). According to Standard Operating Procedures (SOPs) released by the Malaysian authorities, the following restrictions will be implemented within the MCO Areas:
      • Prohibition on interstate and inter-district travel;
      • Vehicular movement is limited to a 10-km radius from a person’s home; a maximum of two people per household are permitted to travel in the same vehicle at any one time for the purpose of buying essential items;
      • Roadblocks will be implemented;
      • Recreational activities are allowed outdoors and only among members of the same household; individuals must keep 2 meter distance at all times; jogging is limited to two individuals at a time; cyclists are not allowed to ride in groups; group sports are prohibited;
      • Supermarkets, healthcare services, and banks will operate;
      • Social gatherings of any kind, including meetings, seminars, conferences and training are prohibited;
      • Religious gatherings are limited to a maximum of five at places of worship;
      • Restaurants and food stalls will operate for take-away and delivery only;
      • Only five essential economic sectors are permitted to operate: manufacturing, construction, services, trade and distribution, and plantation and commodities.
    • In addition, the Prime Minister announced the implementation of a Conditional Movement Control Order from January 13 (12:01 am) until January 26 in the following states: Pahang, Perak, Negri Sembilan, Kedah, Terengganu and Kelantan (the “CMCO Areas”). According to SOPs released by the Malaysian authorities, the following restrictions will be implemented within the CMCO Areas:
      • Prohibition on interstate travel;
      • Social gatherings of any kind, including meetings, seminars, conferences and training are prohibited;
      • Religious activities are permitted in accordance with SOPs to ensure physical distancing.
    • Individuals who need to cross district or state borders must obtain a police authorization letter prior to traveling. The police authorization form to cross districts or states in the MCO Areas is available here and the authorization form to cross districts or states in the CMCO Areas is available here.  If you are considering traveling across state or district borders, please consult with local police directly for specific guidance.
    • Additional travel restrictions apply for travel to the East Malaysian states of Sabah and Sarawak, which have local autonomy over immigration at domestic and international ports of entry.
      • Sabah: Sabah is subject to an MCO through January 26, 2021. For additional information on traveling to Sabah, please consult with state authorities.   
      • Sarawak: The following districts in Sarawak are subject to a CMCO through January 26, 2021: Kuching, Samarahan, Serian, Sibu, Sarikei, and Miri. For additional information on traveling to Sarawak, please consult with state authorities.

 

Quarantine Information:

  • Are U.S. citizens required to quarantine? Yes
    • All travelers must undergo COVID testing and a mandatory quarantine at a facility designated by the Malaysian government. The full cost of testing and quarantine must be borne by the traveler.
      • Travelers presenting the results of a negative RT-PCR test undertaken within 72 hours of their departure to Malaysia must quarantine for seven days upon arrival. The Malaysian authorities may require a COVID-19 test upon arrival, and will require an additional COVID-19 test on the 5th day of quarantine.
      • Travelers not presenting the results of a negative RT-PCR test will be tested upon arrival and must quarantine for ten days with an additional COVID-19 test on the 8th day of quarantine.
    • Travelers must download the MySejahtera application and may be required to wear a wristband for identification and monitoring by the authorities. For additional information on quarantine requirements, please contact the Malaysian National Disaster Management Agency (NADMA).
    • Travelers who test positive are transferred to a designated government hospital for treatment; there are no exceptions to this mandatory hospitalization and at this time there no private hospitals authorized to treat COVID-19 patients.

 

COVID-19 Testing:

  • The Malaysian Ministry of Health, in collaboration with Doctor On Call, has set up a platform to disseminate information on COVID-19 in Malaysia, including a list of designated public hospitals in each state that are equipped to screen for COVID-19*.
  • U.S. Citizens must pay all COVID-19 testing fees. There are a variety of public and private testing options and costs for foreigners can range from 240-700 RM.  COVID-19 testing is conducted at clinics and hospitals approved by the Ministry of Health.  More information on testing options is available at the Doctor On Call website.

 

Transportation Options:

  • Are commercial flights operating? Yes
  • Is public transportation operating? Yes
    Masks must be worn on public transportation.

 

Fines for Non-Compliance:

  • Failure to comply with any of the RMCO restrictions, including the mask requirement, may result in a fine of RM 1,000 (USD $235) or more, and/or jail time.
  • The Malaysian government may implement further changes with little or no advance notice. Please contact the appropriate local authorities directly with any additional questions.  U.S. citizens should carry their passport and visa with them at all times.

 

Consular Operations:

  • American Citizen Services: Please note that most routine Consular Services at the U.S. Embassy Kuala Lumpur are suspended due to the MCO in effect in Kuala Lumpur.  Although routine consular services are suspended, we are scheduling limited emergency appointments for U.S. passports, CRBAs, and exceptional notarial services.  Please complete this form  https://bit.ly/2SPVSFf to request an emergency appointment, making sure to note the nature of your emergency.
  • American Citizen Services consular appointments that have already been scheduled during the MCO period will not be canceled. We continue to allow collection of U.S. passports, passport cards, and Consular Reports of Births Abroad during the scheduled times indicated in our pick-up confirmation email.  However, please note that depending on your location, Malaysian police authorization may be required to travel to the Embassy as interstate and inter-district travel are restricted during the MCO.  Please reach out to your local police directly for additional information on the requirements for interstate or inter-district travel.
  • The United States Government does not plan to provide COVID-19 vaccinations to private U.S. citizens overseas. Please follow host country developments and guidelines for COVID-19 vaccination.
  • Visa Services: In light of the global COVID-19 pandemic, the U.S. Embassy Kuala Lumpur has cancelled all immigrant and nonimmigrant visa appointments. We will resume routine visa services as soon as possible, but are unable to provide a specific date at this time.

Local Resources:

 

Information regarding Malaysian Immigration for U.S. Citizens currently in Malaysia:

  • U.S. citizens have reported conflicting guidance from various Immigration offices and officers. The U.S. Embassy reminds citizens that all questions regarding immigration policy must be directed to Malaysian Immigration.
  • During the RMCO, the Government of Malaysia has opened immigration services by appointment only. U.S. citizens with specific questions or concerns may contact Malaysian Immigration through Online Inquiry System at  http://eapp.imi.gov.my/tanya/create or through the Malaysian Government call center (MyCGG) at 03-8000-8000. Please also refer to the FAQs at the Immigration Department of Malaysia.
  • The U.S. Embassy cannot make appointments with the Malaysian Department of Immigration on your behalf. Permission to enter and remain in Malaysia is at the decision and discretion of the Malaysian Immigration Department.  Neither the U.S. Government nor the U.S. Embassy in Kuala Lumpur can intervene on your behalf when you apply for a Malaysian visa or apply for an extension.

 

  • Ninety-day Social Visit Passes (Tourist Entry Stamps)
    • As of January 1, 2021, the Malaysian authorities have updated the U.S. Embassy that foreign nationals with expired social visit passes currently in Malaysia may leave Malaysia within 14 working days after the end of the RMCO without having to apply or obtain prior approval or any special extension pass. U.S. citizens still stranded in Malaysia after 14 working days following the end of the RMCO must visit immigration within 30 working days to request an extension. There are no guarantees that requests for extensions will be approved.
    • There should be no expectation that 90-day social visit (tourist) passes will be extended due to the global pandemic, and Malaysian Immigration strongly encourages all social visit pass holders whose passes have expired to depart Malaysia as soon as possible.

 

  • Immigration Letters for Social Visit Pass Holders
    • The U.S. Embassy is aware of an Immigration press statement indicating that foreigners with expired visas who choose not depart Malaysia within 14 working days after the end of the RMCO should obtain proof from their respective embassies regarding their justification for not being able to leave the country, or else face Immigration enforcement action.
    • While the U.S. Embassy in Kuala Lumpur cannot intervene on your behalf when you request an extension for a Malaysian visa, we are issuing letters that ask Malaysian Immigration to consider the COVID-19 pandemic and our advice to avoid all international travel. The U.S. Embassy CANNOT certify or validate your specific or personal justification for remaining in Malaysia.  Permission to enter and remain in Malaysia is at the decision and discretion of the Malaysian Immigration Department.
    • If you require such a letter, please complete this online form.

 

  • Long-Term Pass Holders (e.g. dependent passes, employment passes, MM2H, etc.)
    • Long-term pass holders (such as expatriate pass or spouse visas) whose passes expired before or during the RMCO must visit immigration and apply for an extension in the usual manner.
    • If your renewal or extension request is denied, you may be subject to immigration fines, immediate deportation, or other enforcement action

 

  • Exit and Reentry Requirements for Pass Holders in Malaysia
    • Exit and return to Malaysia during the RMCO will only be granted on a case by case basis for emergency cases and medical reasons. For further information, please visit the Expatriate Services Division website.

 

  • Travel for Malaysian citizens: Guidance issued by the Malaysian Prime Minister’s office indicates that Malaysian citizens who are permanent residents of other countries or hold long-term visas from other countries are permitted to leave on the condition that they do not return to Malaysia prior to the end of the RMCO. Supporting documents will be required by Malaysian Immigration upon departure.  Please refer to information published by the Malaysian authorities for further details about travel restrictions applicable to Malaysian citizens.  The U.S. Embassy does not provide letters of support for Malaysian citizens who wish to depart Malaysia and travel to the United States.

 

  • Malaysia-Singapore Border Crossing Arrangement: For information on the Malaysia-Singapore Border Crossing Arrangement, please review Malaysian Immigration’s website here.