For life or death emergencies, dial 999 for immediate medical assistance.
In the case of an emergency involving a U.S. citizen in Malaysia, please call the embassy or consulate nearest you. Someone will respond to your call 24 hours a day.
From Malaysia: 60-3-2168-5000
From the U.S.: 011-60-3-2168-5000
Routine services such as passport renewals, reports of birth abroad, and notarial services are not considered emergencies and are processed during regular business hours.
Dialing from outside of Malaysia:
First dial the international access code (011 in the U.S.), then the Malaysia country code (60), then the area code (3), and finally the Embassy number (2168-5000).
International Mailing Address:
U.S. Embassy Kuala Lumpur
376 Jalan Tun Razak
50400 Kuala Lumpur
American Citizen Services
Our normal service hours are 7:45 am – 4.30 pm, Monday through Friday, except on U.S. Embassy or Malaysian holidays.
Contact the American Citizen Services Unit
For general visa questions and information on how to apply, please contact our service provider.